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疫情影響下IFPA芳療師們如何幫助個案
IFPA 相關

/ 2020/07/01

Lockdown Dairy part 1
We have been impressed with how many of you have changed your working practices during lockdown. 
Read how inspirational IFPA member Mandy Pitcher has adapted her business during this pandemic, which has enabled her to continue to support her clients.
“As we entered lockdown my first sadness was that I would miss my passion, but even more so my clients. When you have client contact every day and then it suddenly stops, well it just felt plain odd. After some time had passed, I decided to contact each and every client to say hi and ask them if there was anything that I could do for them. That is when I became busy. They wanted blends for self-care at home. The response was heart-warming. The oils brought comfort - many said that it brought back memories of being in my treatment room. I deliver their blends on my daily walk or they collect them from me on their walks. It is so special to see them, from a distance of course. I offer free postage to those further away. My products became even more popular and bespoke orders flew in, so I created an online shop.
As word got around, I began to offer an online bespoke consultation service for new clients.
I then started virtual face-to-face meetings; a catch up and to address any issues that my clients are going through at the current time.
I’ve missed giving treatments so much, but I really feel that I’ve been able to offer my clients support in other ways.”


Lockdown Dairy part 1
你們中有多少人在封閉期間改變了工作習慣,這給我們留下了深刻的印象。
了解IFPA鼓舞人心的曼迪·皮徹(Mandy Pitcher)在這場疫情期間如何調整自己的業務,從而使她能夠繼續為客戶提供支持。
“當我們進入封閉狀態時,我最悲傷的是我會想念我的激情,而我的客戶更是如此。
當你每天都有客戶聯繫,然後突然停止,感覺很奇怪。過了一段時間後,我决定聯系每一個客戶打個招呼,問他們有什麼我可以為他們做的。
就在那時我變得很忙,他們想在家裡自我照護,這樣的反應讓人心動。
這些油給我帶來了安慰-很多人說它讓我想起了在我的治療室。
我每天都會以步行的方式送他們調配油,或者他們在散步的時候從我這裡領取。從遠處看他們真是太特別了。
我提供免費郵資給那些更遠的人。我的產品變得更受歡迎,訂製訂單也接踵而至,所以我創建了一個網上商店。
隨著消息傳來,我開始為新客戶提供線上定制諮詢服務。
然後,我開始了虛擬會議。以便及時解決我的客戶當前正在遇到的任何問題。
我錯過了許多的治療方法,但是我真的覺得我能夠以其他方式為客戶提供支持。”

Lockdown Diary Part 2 
IFPA member Beth Lynbeck is part of the multi-disciplinary complementary therapy team at the Velindre Cancer Centre in Cardiff. She tells us about how her team adapted their work to support the centre’s clinical team during the pandemic.
“We are a patient focused service, supporting patients through their cancer diagnosis and treatment in various settings, including inpatients, chemotherapy day units and radiotherapy appointments.
During the unprecedented times of the COVID-19 pandemic we recognised that we had to be innovative in how we offer support, whilst adhering to government and professional bodies’ guidelines. Delivering hands on treatments was no longer appropriate and it became apparent that we needed to adapt and evolve how we offer support.
Working within the NHS during this pandemic has highlighted that staff wellbeing is of paramount importance.  Working alongside the Clinical Psychology Team we set-up a staff Relax and Recharge Hub. The building had to meet infection and control standards, but still have the feeling of comfort. We created a safe, calming, peaceful environment using aromatherapy and calming music.
‘This place is such an incredible environment where I can clear my head and recharge’ (clinical team member)
For 10 weeks the team offered the clinical staff a soothing, calming space where they could take time out to relax and recharge. 
On average 70 members of staff visited the hub daily. Aromatherapy was very popular and we give lots of guidance about essential oils.
Diffusers proved particularly popular, promoting us to devise blends specifically for these unprecedented times.
‘This has been relaxing in these troubling times, a place of quiet and rest’ (clinical team member)
We researched essential oils for each blend, which were chosen for generally recognised therapeutic properties. We developed several blends, so staff members could choose  individual blends that they found appealing. We named each blend using phrases staff had used, normalising the struggles most of us were dealing with. For example “Cloud Watching” is an uplifting, grounding blend to help refocus the mind and take time out. “Mountain Breeze” has a refreshing aroma to help clear the mind. 
We also, sadly, developed a grief blend following the passing of a beloved NHS staff member. 
A lot of staff found it a great comfort during that sad time.
We encouraged staff to use the aromatherapy inhaler sticks with breathing techniques whenever they felt overwhelmed, to help calm them and bring them back to the present moment. Over the ten weeks we made approx 300 aromatherapy inhaler sticks for staff. We also continued to support our patients by regularly checking in with them over the telephone, giving self-care advise and posting aromatherapy inhaler sticks.
‘It is so important to take time to look after ourselves so we can look after others’ (clinical team member)
Our team have been exceptional during such an uncertain and frightening time for everyone. We continued to support staff and patients by constantly adapting our roles, embracing change and working proactively.’
‘The opportunity to have some peace and serenity among all the uncertainty has been invaluable, thank you’ (clinical team member)
Have you been able to adapt how you work during the pandemic? If so, we’d love to hear from you!
 
Lockdown Diary Part 2
IFPA成員Beth Lynbeck是卡地夫Velindre癌症中心多學科輔助治療團隊的一員。她告訴我們,在疫情期間,她的團隊如何調整工作以支持中心的臨床團隊。
我們提供以患者為中心的服務,在各種環境中為患者提供癌症診斷和治療方面的支持,包括住院患者,化療日單位和放射治療預約。
在COVID-19大流行的空前時期,我們認識到我們必須在提供支援的管道上創新,同時遵守政府和專業機构的指導方針。
提供接觸性的治療已不再合適,而且顯然我們需要適應和發展我們提供支持的方式。
在這場大流行期間,NHS內部的工作突顯了員工福利至關重要。
我們與臨床心理學團隊合作,我們建立了一個員工放鬆和充電中心。
該建築物必須滿足感染和控制標準,但仍要有舒適感。
我們使用芳香療法和平靜的音樂創造了一個安全,平靜,和平的環境。
這個地方真是一個令人難以置信的環境,我可以在這裡讓自己的頭腦清醒並充電”(臨床團隊成員)
在10週的時間裡,該團隊為臨床人員提供了一個舒緩,平靜的空間,他們可以抽出時間放鬆身心並恢復活力。
平均每天有70名員工訪問該中心。芳香療法非常受歡迎,我們為使用精油提供了許​​多指導。
事實證明,擴香儀特別受歡迎,這促使我們專門為這次的特殊時期設計配方。
在這令人不安的時刻,這一直是令人放鬆的地方,一個安靜的地方”(臨床團隊成員)
我們研究了每種配方中的精油,這些精油是根據公認的治療特性所選擇的。
我們開發了幾種配方,因此員工可以選擇他們認為有吸引力的各種配方。
我們用員工使用的形容詞來命名每個配方,這讓我們解決了大部分命名的困難。
例如,“ Cloud Watching”是一種振奮人心,重新聚焦,可以幫助您集中精力並節省更多時間。“ Mountain Breeze”具有令人耳目一新的香氣,可幫助清除心靈雜質。
不幸的是,隨著一位心愛的NHS員工的去世,我們也開發了一種緩解悲傷的配方。在那段悲傷的日子裏,很多員工都覺得這是一種極大的安慰。
我們鼓勵員工在感到不知所措時,使用芳香療法吸入器進行嗅吸,幫助他們平靜下來,並讓他們回到當下。
在十個星期內,我們為員工製作了約300根芳香療法吸入器以便嗅吸。
我們還繼續通過定期與患者進行電話聯繫,提供自我保健建議以及張貼香薰吸入器來支持患者。
花時間照顧自己很重要, 這樣我們才能照顧別人 (臨床團隊成員)
在這樣一個讓每個人都感到不確定和恐懼的時期,我們的團隊表現得非常出色。
我們通過不斷調整角色,擁抱變化和積極工作,繼續為員工和患者提供支持。
有機會在所有的不確定性中擁有一些平靜和寧靜是無價的, 謝謝。 (臨床團隊成員)
您是否能夠適應疫情期間的工作方式呢?如果是這樣,我們很樂意收到您的來信!


關鍵字:aromatherapy,essential oil,IFPA,感染,擴香,擴香儀,有機,精油,舒緩,芳療,芳療師,芳香療法,

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